TERMS OF SERVICE
By commissioning me, you agree to the following terms of service. If you have any questions or concerns regarding the TOS, please do not hesitate to contact me.
The following TOS is in regards to sculptures only. If you're looking for drawn (2D) works, feel free to contact me.
You are responsible for reading these rules and terms of service before you commission me. (subject to change at any time, notifications will be given when change occurs.)
I am not responsible for misunderstandings about these terms, or what they contain therein.
If something from these terms is unclear, feel free to note me.
I have the right to deny any commission for any reason I see fit.
I do not sculpt pornography, but may sculpt non-sexual nudity.
I reserve the right to refuse subject matters that I find uncomfortable. This is MY personal threshold and is non-debatable.
* If you are unsure if your material is acceptable, feel free to contact me and I will let you know! :)
Contact:
When commissioning me, I need all info surrounding the commission. You may request a livestream, or progress shots (you may request as many progress shots as you like) during the process. Keeping good a frequent communication helps us both. :)
Payment
I take payment through Paypal ONLY.
I require up-front payment upon starting the work. I CAN take payment plans if the commission is more expensive, but I require a deposit of some kind. The amount of the deposit will vary. Full payment is required before receiving the completed sculpted work.
If payment is not made, I reserve the right to keep the work and do with it what I like (including generic re-shaping and reselling).
- If the sculpture goes beyond 4 months with no payments without reason (I will attempt to contact you several times before this period), I reserve the right to resell. If you'll be out of contact for a while/need an extension on payments, please don't be afraid to contact me about it! I'm very lenient if you need more time. The work will just be placed on hold until you're ready.
Changes to work:
I will send as many progress shots of your sculpture as you request, from any angle. I will send you a rough sculpt shot for your approval on head angles, expression, ect. You may request small changes to the rough sculpt, but large changes or additions may be subject to additional payments. If you would like the sculpt completely redone or would like a new character, you may have to pay for a new sculpture, depending on the stage of progress. I will send shots of the sculpture from multiple angles when the sculpt is done just before the baking process. Changes to the sculpt CANNOT be made after it is baked!
- I will send you progress shots when the sculpt has the base colors and paint (before shading). If you require large color changes, you may be subject to additional cost.
- If I forget a detail, please be sure to let know! I would like to make you character as accurately as possible! :) It is very important to let me know everything up front in your initial note/e-mail.
Materials I use:
I use a blend of Sculpey Firm and Super Sculpey clay for most works, and a blend of Premo! and Sculpey Souffle for jewelry items. Larger sculptures will require armatures of wire and foil. I paint with water-based acrylic paints. Please keep in mind that I will try my best to get the colors as accurate as possible, but they may not be 100% due to difficulty mixing paint. I use Varathane polyurethane for high-gloss, as it is safe for the clay, non-yellowing, and waterproof. The whole figure can be glossed by request, but otherwise shall only have glossed points (eyes, teeth, claws, etc)
Damages:
I am not responsible for chips, breaks, or damages that occur once the sculpture has left my possession. I am not responsible for missing packages or damages that occur once it is shipped through the postal service. I will provide a delivery confirmation number as proof that the item has been shipped. Know that these sculptures are not indestructible and CAN break. They are to be handled with care.
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Shipping:
I am based in the US, but can ship outside of the states. US shipping will be sent through USPS priority with a signature confirmation. Shipping cost will depend on the size of the sculpture. Shipping costs outside of the US will be discussed individually.
Time and Completion:
I try to keep clients happy by completing their commission in a timely manner. Please be aware, however, that I have many things that go on in my life, and I may not be able to work on your piece full-time. Be aware that I may be working on more than one commission, so the time of completion may be extended. Please let me know if you need a deadline met within reason! :) Feel free to contact me whenever you like to check up on the progress of your commission. I simply ask that you be considerate and allow reasonable time for the completion.
Refunds:
I offer full refunds if I cannot complete the commission.
*Requested Refunds*
The amount I refund relies on how much work I have done on the piece, and how much the client has already paid.
- If the commission is not yet started, a full refund/full amount deposited, will be provided.
- If the commission has been started, the percentage of completion will determine the refund amount.
- If an artwork is halfway done or more, or if clay sculptures have been baked, refunds will NOT be provided.
- A down payment is required before the sculpture is begun. I require full payment before I ship a piece. If payment is not received, I reserve the right to keep the sculpture and do with it what I like (including generic re-shaping and sale at lower cost).